This Privacy Policy ("Policy") is provided by Calorie Cultt, operating under the brand name Calorie Cultt (bearing Commercial License Number: 11224334001481), with its registered office located at Fourth Floor, Site No. 754 (PID No. 174-W0238-82), 19th Main Road, HSR Layout, 4th Sector, Bangalore, BBMP South, Karnataka-560102 ("Company", "we", "us", or "our"). The Policy explains how we collect, use, disclose, store, and safeguard your personal information when you use our services, interact with us, or access our website. We take the privacy of your personal data seriously and are committed to ensuring that it is managed in accordance with applicable Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("Privacy Rules").
By using our services, accessing our website, or interacting with us in any capacity, you consent to the practices outlined in this Policy. This Policy applies to residents of Bengaluru and users accessing our services from within India. If you do not agree with this Policy, you are requested not to use our services.
In the course of providing our services and ensuring seamless user experiences, we collect different types of personal information from you. This information may include:
This includes data that can uniquely identify you, such as:
We may collect specific health-related details required for the customization of meal plans or diet consultations, such as:
For processing payments related to our services, we collect:
To enhance our website’s functionality and improve user experiences, we collect:
We collect information regarding your preferences for receiving marketing communications, including:
This information may be collected directly from you (e.g., through forms you fill out), or it may be derived from your usage of our website, interactions with our customer service, or through third-party sources like publicly available data, other service providers, or government authorities.
Your personal information is crucial for us to provide and improve our services. The ways in which we use your personal information include:
We use the personal and health-related information you provide to:
We use your personal information to:
You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in these communications or by contacting us directly.
With your consent, we may:
You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in these communications or by contacting us directly.
We may use your data for internal purposes, such as:
We utilize your data to:
We respect your privacy and only share your personal information with third parties under limited circumstances, such as:
We may share your personal information with third-party service providers who assist us in delivering our services, such as:
These third parties only have access to your personal information as required to perform specific tasks on our behalf and are obligated to keep your information confidential.
We may disclose your personal information when required by law, including in response to:
In the event of a business transaction, such as a merger, acquisition, or asset sale, your personal information may be transferred to the new entity or owner. We will ensure that your information remains protected during such transitions, and you will be notified of any changes.
If you voluntarily submit user-generated content (e.g., reviews, testimonials, comments) on our website or social media platforms, this content may be publicly visible and accessible by other users. We recommend exercising caution when sharing personal information in these public forums.
We may share aggregated, anonymized data (that does not identify you personally) with third-party service providers for analytical, research, or marketing purposes. This data will not contain any personal information that can be used to identify you.
We will never sell, rent, or lease your personal information to third parties for commercial purposes without your explicit consent.
We use cookies and similar technologies to collect data about your interactions with our website. Cookies are small text files that are stored on your device to collect standard internet log information and visitor behavior information. These help us to:
You can manage your cookie preferences through your browser settings, including disabling cookies. However, please note that disabling cookies may affect your ability to access certain features of our website and services.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy. The retention period depends on the nature of the information, the reason for collection, and any legal or regulatory requirements. Specifically:
When your information is no longer required, we will securely delete or anonymize it.
Under applicable Indian law, you have certain rights concerning your personal information, including:
You can request details about the personal information we hold about you and how it is being used.
You may request that we correct any inaccuracies or update incomplete personal information that we hold.
If the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time. However, withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
You can object to the processing of your personal information for direct marketing or other purposes if you believe it infringes on your rights.
You may request a copy of your personal information in a structured, commonly used, and machine-readable format, or request that it be transferred to another service provider.
To exercise any of these rights, you may contact our Chief Information Officer (CIO) using the contact details provided in this Policy. We will respond to your request in accordance with applicable legal timelines.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These security measures include:
While we implement robust security measures, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your personal information, and by using our services, you acknowledge and accept the inherent risks.
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete it. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Our website may contain links to third-party websites or services, including payment gateways, advertising partners, and social media platforms. These third-party websites are not governed by this Policy, and we are not responsible for the privacy practices or content of any external websites. We encourage you to read the privacy policies of any websites you visit before sharing your personal information.
We reserve the right to update this Policy from time to time to reflect changes in our practices, legal obligations, or technological advancements. Any changes to this Policy will be posted on our website, and we will notify you of any material changes through email or prominent notifications on our site. Please review this Policy periodically to stay informed of any updates.
This Policy is governed by and construed in accordance with the laws of India. Any disputes arising from or in relation to this Policy shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The place of arbitration shall be Bengaluru, Karnataka, and the language of the arbitration shall be English. For claims under Rs. 500,000, the parties may choose to resolve disputes through the Small Claims Tribunal in Bengaluru.
If you have any questions or concerns regarding this Policy or the protection of your personal information, please contact:
Fourth Floor, Site No. 754, 19th Main Road HSR Layout, 4th Sector, BBMP South Bangalore, Karnataka-560102Email: admin@caloriecultt.comPhone: +917899959366
By using our services or accessing our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.